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Frequently Asked Questions

Answers to your most frequently asked questions.

WHO CHOOSES THE MUSIC?

Our Creative Director and Editing team uses your Wedding Film Producer consult notes along with the footage and vibe of your day to pick songs that works best to tell your story. If you have a special request make sure to mention it to your Wedding Film Producer to see if we can get the license!

CAN WE GET THE RAW FOOTAGE FROM OUR WEDDING?

Yes! It is an optional Add-On and highly recommended. Even though we use the very best parts of your day for your film it is always fun to go back and see all the clips and behind-the-scene moments that might not have made the final cut film.

Pricing & Add-Ons

DO YOU CHARGE FOR TRAVEL?

We only charge for travel if your wedding location is 70 miles outside of one of our production hubs. See our Destination & Elopement page for international travel pricing.

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WILL MY VIDEO GET BLOCKED ON INSTAGRAM?

No! We pay yearly licensing fees to music companies so that you have the rights to play you film on all social media platforms. You are covered!

CAN WE REQUEST A SPECIFIC SONG FOR OUR FILM?

Yes, and it depends. We license all our soundtrack music from musicbed.com and songfreedom.com so if you see it on there then yes you request it however they do change and update their library so make sure to request the song as soon as you see it!

DO YOU HAVE DRONES?

Yes, and they are included in every package we offer! Every certified CinemaStory cinematographer team has one licensed drone operator and will fly to get aerial shots if weather, FAA, and timing permits.

WHERE CAN I WATCH MY FILMS?

We send you a dropbox link to your film for safe keeping on your computer, and we send an unlisted Vimeo player link that you can share with the world when you are ready. We also offer Add-Ons that work great for gifts like our Storybook Player & Custom Thumb-Drives.

Pricing & Add-Ons

HOW LONG BEFORE OUR WEDDING FILMS ARE READY TO WATCH?

Our contractual promise is between 30-90 days post wedding date. We only use our certified editors to craft our films so when busy season get’s going we sometimes fall in the later part of that promise, but most of our films turn around in 30-60 days which is an industry leader. Some companies take up to 6 months to a year which is just unacceptable to us. If you need or want an even quicker turn around time than 30-90 days then ask about our Elite status pricing.

READY TO BOOK?

Check your date availability and get the booking process started!